Resident Liaison Officer / Tenant Liaison Officer Opportunity!
Based in Wisbech office or Grantham office
Social Housing Planned Maintenance

My client - your future employer - ticks all the boxes:

• Excellent reputation as a professional, considerate and caring contractor who always deliver
• Privately owned company who actively embrace and cultivate their family culture 
• Leader in the market - winning many long term contracts
• Over 40 years' experience, financially stable
• Regional contracts - keeping employees close to home
• Very Competitive salaries with paths for career progression

What they need from you:

• Previous experience as a Resident Liaison Officer or Tenant Liaison Officer working on Housing Association or Local Authority Housing Planned Maintenance Contracts.
• An excellent ability to liaise with residents and provide first class customer service, addressing their concerns and facilitating smooth project execution with minimum disruption.
• Maintain efficient and prompt communication channels between the site team and residents.
• Good administration ability to log queries, monitor repairs works and schedule works in coordination with the Contracts Manager and Surveyor.

Skills:

• Excellent communication, organisational and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a friendly team.
• Knowledge of construction processes and terminology.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to handle sensitive information with confidentiality and professionalism.
• Flexibility to adapt to changing project requirements and resident needs

You will become part of a pool of Resident Liaison Officers covering the region from Wisbech (and surrounding Cambridgeshire region) to Grantham (and surrounding regions).

There is flexibility regarding which office you are based in according to your location.

If you are an experienced Tenant Liaison Officer or Resident Liaison Officer please do not hesitate to apply for this role by sending a current CV below.

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